Terms & Conditions
Effective date: 1 August 2026 · Last updated: 6 August 2026
WeAll Digital Marketing · India, West Bengal, Gangarampur, 733124 · hello@weall.co.in
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1. Acceptance of Terms
By engaging WeAll ("the Company," "we," "us," or "our") for any service, accessing our website at weall.co.in, or signing a service agreement, you ("the Client") agree to be bound by these Terms & Conditions in full. If you do not agree with any part of these terms, you must not proceed with engaging our services or using this website. These Terms apply to all visitors, clients, and users of our website and services.
2. Services Offered
WeAll provides digital marketing services including, but not limited to: social media management, search engine optimisation (SEO), paid advertising (Meta, Google, YouTube), branding and visual identity design, website design and development, content creation (including reels, graphics, copywriting), and marketing analytics and reporting. The specific scope of services delivered to each client is defined in the individual service agreement or proposal signed at the start of the engagement. Nothing on this website constitutes a binding offer to provide any specific service at any specific price.
3. No Guarantee of Results
WeAll does not guarantee any specific results from its services. Outcomes including but not limited to — follower growth, ad returns (ROAS), website traffic, search engine rankings, lead generation, sales figures, or revenue growth — depend on many variables outside our control, including market conditions, industry competition, client product/service quality, advertising budgets, and third-party platform behaviour. Any figures, case studies, or performance metrics referenced on this website or in our marketing materials (e.g., "5× average ROI," "2K to 80K followers") are based on results achieved for specific clients under specific conditions and are not a guarantee of similar results for any other client. WeAll will apply professional skill, proven strategy, and genuine effort to every engagement. However, the Client acknowledges that marketing results are never guaranteed.
4. Graphics, Mockups & Pricing Are Reference Only
All graphics, mockups, design samples, screenshots, and pricing figures displayed on this website or in proposals are for illustrative and reference purposes only. They do not represent: • Final confirmed deliverables for any client engagement • Guaranteed current or future pricing • Actual campaign performance or results Actual deliverables, timelines, and pricing are defined solely in the signed service agreement between WeAll and the Client.
5. Client Responsibilities
The Client agrees to: (a) Provide accurate, complete, and up-to-date information required for the performance of services. (b) Grant timely access to platforms, ad accounts, websites, and assets necessary for the work. (c) Provide prompt feedback on deliverables within agreed review timelines. (d) Ensure all materials provided to WeAll (images, text, branding) are owned by the Client or legally licensed for the intended use. (e) Comply with all applicable laws including advertising standards, consumer protection regulations, and platform terms of service. (f) Not misuse or misrepresent WeAll's work, reports, or deliverables.
6. Payment Terms
All services are billed as specified in the individual service agreement. Monthly retainer fees are due on or before the 1st of each service month. Project-based fees are due per the milestone schedule in the proposal. WeAll reserves the right to pause or suspend services if payment is not received within 7 days of the due date. A late payment charge of 1.5% per month may be applied to overdue balances. All prices are exclusive of applicable taxes including Goods and Services Tax (GST) at the prevailing rate. GST will be charged additionally as per applicable law. Ad spend deployed on advertising platforms (Meta, Google, etc.) is billed separately and is distinct from WeAll's service fees.
7. Project Timelines
WeAll will make reasonable efforts to deliver work within the timelines agreed upon in the service proposal. Timelines may be affected by: • Delays in Client feedback or approval • Late provision of required materials, logins, or assets by the Client • Third-party platform outages or policy reviews • Circumstances beyond our reasonable control (see Force Majeure, Clause 14) WeAll will communicate any expected delays promptly. Delays caused by the Client do not entitle the Client to compensation or service credits.
8. Intellectual Property
Upon receipt of full and final payment for a project, ownership of final deliverables (logos, brand assets, website designs, custom content) is assigned to the Client. WeAll retains the right to display completed work in its portfolio, case studies, and marketing materials unless the Client requests confidentiality in writing before project commencement. All intermediate drafts, working files, source files, and internal tools used in the creation of deliverables remain the property of WeAll unless explicitly agreed otherwise in writing. Third-party assets used in deliverables (stock images, licensed fonts, platform templates, plugins) are subject to their respective third-party licensing terms. The Client is responsible for ongoing licence fees for any such assets after project handover.
9. Confidentiality
Both parties agree to keep strictly confidential all non-public information exchanged during the engagement, including business strategies, client data, pricing, and campaign performance. WeAll will not disclose the Client's proprietary business information to any third party without written consent, except where required by law or court order. This confidentiality obligation survives the termination of the service agreement and continues for 3 years thereafter.
10. Limitation of Liability
WeAll will perform all services with reasonable skill and care in accordance with industry standards. To the maximum extent permitted by applicable law: • WeAll's total liability to the Client for any claim arising from our services shall not exceed the total fees paid by the Client to WeAll in the three (3) calendar months immediately preceding the date of the claim. • WeAll is not liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, or business interruption. • WeAll is not responsible for losses arising from third-party platform policy changes, algorithm updates, account suspensions by Meta/Google/other platforms, or changes in platform advertising costs. Nothing in these terms limits liability for fraud, death, or personal injury caused by negligence.
11. Indemnification
The Client agrees to indemnify, defend, and hold harmless WeAll, its directors, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) The Client's breach of these Terms & Conditions. (b) Any content, materials, or information provided by the Client that infringes any third-party rights. (c) The Client's violation of any applicable law or regulation. (d) Any claim by a third party arising from the Client's products, services, or business practices.
12. Termination
Either party may terminate the service agreement with 30 days' written notice sent to the other party's registered email address. Upon termination: • The Client is responsible for payment of all services rendered and costs incurred up to the termination date. • Ad spend already deployed on advertising platforms is non-refundable. • WeAll will hand over all completed deliverables upon receipt of all outstanding payments. WeAll reserves the right to terminate immediately, without notice, in cases of: • Non-payment beyond 14 days of due date • Material breach of these Terms • Conduct that is unlawful, abusive, or damaging to WeAll's reputation
13. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from circumstances beyond that party's reasonable control, including but not limited to: acts of God, natural disasters, pandemic, government restrictions, internet outages, power failures, strikes, or third-party platform failures. The affected party must notify the other party in writing as soon as reasonably practicable. If force majeure continues for more than 30 days, either party may terminate the agreement with written notice.
14. Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms & Conditions or any service agreement, the parties agree to first attempt to resolve the matter informally by notifying the other party in writing and engaging in good-faith negotiations for a period of 30 days. If the dispute is not resolved through negotiation, it shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996 (India), before a single arbitrator mutually agreed upon by the parties. The seat and venue of arbitration shall be India, West Bengal, Gangarampur, 733124. Nothing herein prevents either party from seeking urgent injunctive relief from a competent court.
15. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of India. Subject to the arbitration clause above, any disputes that are not resolved through arbitration shall be subject to the exclusive jurisdiction of the courts of India, West Bengal, Gangarampur, 733124.
16. Severability
If any provision of these Terms & Conditions is found by a court or arbitrator to be invalid, illegal, or unenforceable, that provision shall be severed from the remaining terms, which shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
17. Entire Agreement
These Terms & Conditions, together with the individual service agreement or proposal signed by both parties, constitute the entire agreement between WeAll and the Client with respect to the subject matter herein and supersede all prior discussions, representations, warranties, and agreements, whether oral or written. No amendment to these Terms shall be binding unless made in writing and signed by authorised representatives of both parties.
18. Changes to Terms
WeAll reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. For existing clients under active service agreements, material changes will be communicated by email with 14 days' notice before taking effect. Continued use of our website or services after changes constitutes acceptance of the revised terms.
For any questions about these Terms & Conditions, please contact us at hello@weall.co.in. Also review our Privacy Policy, Refund Policy, and Disclaimer.